Privacy Policy

At Hidden Basket, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and who we share it with.

✅ Information We Collect 

When you create an account, place an order, or contact us, we may collect: 

• Your name 
•  Email address
•  Phone number
•  Shipping and billing addresses
•  Payment information (processed securely by our payment provider)
•  Order history
•  Any other details you provide to us 

📦 How We Use Your Information

We use your information to: 

•  Process and deliver your orders 
•  Communicate with you about your orders, account, or questions
•  Provide customer support
•  Send you updates, promotions, and newsletters Improve and personalize your shopping experience 

 🔄 Sharing Your Information

To fulfill orders and support our services, we may share your information in the following ways: 

•  With Third-Party Sellers: When you place an order with a seller on Hidden Basket, we share your name, shipping address, phone number, and email address so they can fulfill your order and provide customer service. The third-party seller may also follow back up with you to conduct marketing activities.
• With Third-Party Marketing Services: We may share your name, email address, phone number, and other contact information with marketing partners who help us send newsletters, promotions, or personalized offers. 
• With Service Providers: We work with trusted companies to help us process payments, ship orders, provide customer support, and improve our website. 

We do not sell your personal information to unrelated third parties. 

 🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to: 

•  Keep you signed in
•  Remember your preferences 
•  Understand how you use our site
•  Improve your shopping experience
•  Show you relevant offers and ads 
•  You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
•  Please note that disabling cookies may affect how our website functions. 

 ✉️ Email Opt-In 

When you create an account or place an order, you may be automatically subscribed to receive order updates and important service information. You can also choose to opt in to receive marketing emails and newsletters with special offers, product recommendations, and other updates. You can unsubscribe at any time by clicking the link in any email or contacting us directly. 

📱 SMS Opt-In

If you provide your mobile phone number and choose to opt in, you may receive text messages about: 

•  Order updates and delivery notifications
•  Special offers or promotions 

Message and data rates may apply. You can opt out of SMS marketing messages anytime by replying STOP to any message or contacting us. 

🔒 Protecting Your Information 

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no system is completely secure. We encourage you to use strong passwords and keep your login information safe. 

✨ Your Choices 

You can: 

• Access or update your account information anytime. 
• Opt out of marketing emails or SMS messages. 
•  Contact us if you’d like to request deletion of your account or personal information (subject to applicable laws). 

🌐 Children’s Privacy

Hidden Basket is not intended for children under 13. We do not knowingly collect personal information from children. 

📝 Changes to This Policy 

We may update this policy from time to time. When we do, we will post the updated version on our website and update the effective date at the top. 

📬 Contact Us 

If you have any questions about this Privacy Policy, please contact us at: [Your Support Email Address] [Your Mailing Address] Thank you for trusting Hidden Basket.